If your present Policy is about to expire, or if you have already received notification from us that your policy is due for renewal please contact us with your instructions.
Should you need to make any adjustments please do so prior to paying your premium as making changes to your policy may change the premium.
By bank transfer
We have provided details of our bank account number and sort code number within the renewal invitation covering letter or email. Please forward the due premium to the bank details provided and reference the payment with your client reference/policy number, example; NG55555/5 - please note if you do not quote a reference number this may delay the renewing of your policy.
By telephone
Please call us during office hours (9am - 5pm, Monday to Friday) on +44 (0)1394 615755. We will take your instructions, details of your preferred method of payment and renew your policy. Please have the following information ready:
- The name under which your Yacht is insured
- Your Client Reference number, example; NG55555/5
- Any changes you wish to make to your policy
By post
Return your renewal invitation letter or a copy, including any changes you may wish to make to your policy, enclosing a cheque made payable to: "Yachtmaster Insurance Services" noting on the back your client reference/policy number, example; NG55555/5 - please note if you do not quote a reference number this may delay the renewing of your policy.
Yachtmaster
Bonds Road
Tivetshall St Mary
Norfolk
NR15 2BX
Please note any changes to the policy may affect the premium quoted.
Should the worst happen and you have suffered damage or loss of your vessel we will help you in every way possible but in the first instance you must help yourself. Taking positive steps to control your own claim will be recognised by your insurers and lead to a quicker and more acceptable conclusion. Use the bucket and don't just wait for the helicopter to arrive!
Basic Rules
- Always do what you can to limit the damage or salvage the vessel.
- Obtain the services of a competent yacht yard or repairer to make a temporary fix if vessel is un-seaworthy or if the vessel is exposed to further damage
- Keep a good record of events, times, costs etc.
- If the damage has been caused by another party, get a witness to the event or written admission of liability.
- Check your policy wording to determine if the damage or cause is not an excluded event. Be aware of the excess applicable to your policy
- Once the vessel is safe, obtain estimates for repair/replacement, two if possible, as soon as possible from boatyards or repair facilities but do not authorise or proceed with repairs until instructed to do so by underwriters.
- You must not without our prior consent admit liability, make any offer to settle or compromise any claim against you. Any correspondence from any third parties should be passed onto us.
- You should notify the police as soon as possible of any theft, malicious damage or other crime involving your vessel or any insured items. Make a note of the police crime reference number you are given.
- Retain and look after all broken/damaged items for inspection.
- If racing and you believe the third party to be liable, protest the third party and obtain witness statements if possible.
Once you have read the Guidance Notes please register your claim with us as soon as possible by telephoning us on +44 (0)1394 615755 during office hours (9.00am - 5pm, Monday – Friday) or by emailing us here: This email address is being protected from spambots. You need JavaScript enabled to view it.. We will send you a claim form which must be completed and returned to us as soon as possible so that underwriters can confirm whether the claim is recoverable under your policy, advise the best cause of action and confirm which is the best repair/replacement option. Alternatively, please download the relevant claim form for your policy insurer from the options below (you can find the insurer on your policy schedule) and either email or post back to us, noting your reference or policy number.
Yachtmaster Underwriting Authority
- Navigators & General - Download/Print Claim Form
Other insurers:
For all other insurers please contact us as soon as possible so that we can advise you further.
(To view the documents, you will need the adobe reader software which is free to download from the Adobe Reader Website)
For absolute emergencies out of hours and at weekends please phone: +44 (0)7704 497693 or +44 (0)7768 279866 and leave a short message and phone number if we can't answer immediately so that we can call you back.
Boat & Yacht Brokers
- www.topsail.co.uk - "Topsail Marine Yacht Brokers" - Online Yacht brokerage for the Norfolk and Suffolk Broads.
- www.jonesboatyard.co.uk - "Jones Boatyard" - One of England's oldest family run inland marinas, based in St Ives, Cambridgeshire.
- www.boatsandoutboards.co.uk - "Boats & Outboards" - Website for buying and selling used boats and outboards.
- www.howardfordmarinesales.co.uk - "Howard Ford Marine Sales" - Yacht and Motorboat Brokerage based in the Tidemill Yacht Harbour, Woodbridge, Suffolk.
- www.boatshedsuffolk.com - "Boatshed Suffolk" - Boatshed Suffolk office, based in Ferry Quay, Woodbridge a few doors down from Yachtmaster!
- www.easternyachts.com - "Eastern Yachts" - International Yacht and Classic Boat Brokerage, based in Brightlingsea, Essex.
- www.watersidemarinesales.co.uk - "Waterside Marine Sales" - Boat Brokerage based at Potter Heigham on the Norfolk Broads.
- hireboatsforsale.co.uk - "Reflections Hire Boat Sales" - Agents for Herbert Woods brokering former hire boats, based at Potter Heigham on the Norfolk Broads.
General
- www.gassaferegister.co.uk - "Gas Safe Register" - Register to find a qualified Gas Engineer
- www.boatsafetyscheme.org - "Boat Safety Scheme" - A guide for general boat safety including help with arranging an examination for the Boat Safety Scheme Certificate
- coxlesscrew.com - "Coxless Crew" - Yachtmaster clients the Coxless Crew who are four women aiming to row across the Pacific Ocean in 2015, breaking world records and fundraising for Breast Cancer Care & Walking With The Wounded along the way.
- www.olivers-travels.co.uk - "Oliver's Travels" - Yachtmaster client Oliver Rofix and his various challenges to help inspire others to fight cancer, raise awareness and fundraising for various cancer charities.
- www.sarahouten.com - "Sarah Outen - London 2 London via the World" - Yachtmaster client Sarah Outen and her ongoing challenge to circumnavigate the world via cycling, kayaking and rowing whilst fundraising for various charities.
- www.mandon.co.uk - "Mandon Software Ltd" - Insurance software and website hosting for the insurance industry.
- www.stolenboats.org.uk - "Stolen Boats.Org" - Free searchable database of stolen boats, outboards, tenders etc and facility to report tip-offs.
Independent Yacht Surveyors
- www.gmsmarine.co.uk - "GMS Marine Yacht and Motor Boat Surveys" - Based in Suffolk
- www.joekershawyachtsurveys.co.uk- "Joe Kershaw Yacht and Small Craft Surveyor" - Based in Essex
- www.bmse.co.uk - "British Marine Surveyors Europe" - A network of professional yacht and small craft surveyors.
- www.ydsa.co.uk - "The Yacht Designers & Surveyors Association" - Represents independent, professional yacht surveyors and designers in the UK and overseas.
Chandlers and Yacht Ancillaries
- www.seamarknunn.com - "Seamark Nunn" - Family run discount marine equipment supplier and chandler based near Felixstowe, Suffolk.
- www.jonesboatchandlery.co.uk - "Jones Boat Chandlery" - Boat chandler and supplier based at Jones Boatyard, St Ives, Cambridgeshire.
- www.sailmedic.com - "Sail Medic" - Professional sail and cover maker with valeting, inspection and winter storage facilities available, based in Ipswich, Suffolk
Weather and Tides
- www.easytide.ukho.gov.uk - "Admiralty EasyTide" - The Hydrographic Office Admiralty Easy Tide service for comprehensive tidal predictions.
- www.metoffice.gov.uk - "The Met Office" - The UK's National Weather Service for forecasting on land and at sea.
Navigation & Pilotage
- www.eastcoastpilot.com - "The East Coast Pilot" - The East Coast Pilot website for pilotage information and downloadable charts for the East Coast.
War & High Risk Areas
- www.lmalloyds.com - "Lloyds Market Association - Joint War Committee" - The Lloyds Market Association website for updated details of War, Strikes, Terrorism and Related Perils Listed Areas worldwide.
Regulating Bodies
- www.fca.org.uk - "Financial Conduct Authority" - The regulating body for firms involved in financial services.
Yachtmaster Insurance Services Ltd is not responsible for the content of external sites.
Click on the links below to be taken to our products:
Yacht & Motorboat Cover - To submit a quotation request for your Sailing or Motor vessel
Dinghies - To submit a quotation request for your Sailing Dinghy
Marine Trade - To submit a quotation enquiry for your Commercial Marine Trade
Home & Contents - To submit a quotation request for your Home and/or Contents
Marine Legal Protection - Details of the Marine Legal Protection, an optional extra for all our UK registered customers.
Yachtsman's Travel Insurance - Details of Yachtsman's Travel Cover available through one of our partners
